REFUND POLICY
Refund Policy
Last updated: July 14, 2026 · Effective: July 14, 2026
Our Guarantee
30-day money-back guarantee.
If Advisacor isn't right for you, request a full refund of your first paid subscription payment within thirty (30) days — no reason required.
1. What's covered
Your first paid subscription payment for any Advisacor tier is fully refundable if you request a refund within thirty (30) days of the payment date. This applies whether you paid monthly or annually.
2. How to request a refund
Email mwiseman@advisacor.com from the email address associated with your Advisacor account. Include:
- Your account email
- The organization or subscriber name on the account
- A brief note (optional) telling us how we can improve
We respond to refund requests within two (2) business days. Approved refunds are processed to the original payment method within ten (10) business days.
3. What's not covered
- Renewal payments after your first paid month or year are not covered by the 30-day guarantee. If you don't want to renew, cancel your subscription before the renewal date through the Advisacor billing page.
- Refund requests submitted more than 30 days after the initial payment date are considered on a case-by-case basis but are not guaranteed.
- Complimentary, pilot, and free-trial accounts have nothing to refund.
- Refunds are not available for accounts terminated for breach of our Terms of Service.
4. Cancellation vs. refund
Cancelling your subscription stops future renewals but does not automatically issue a refund of fees already paid. If you want a refund, you must email us at the address above within the 30-day window in addition to (or instead of) cancelling.
After you request a refund and it is approved, your account is downgraded to the free tier (if any) or deactivated. Advisacor stops accessing your connected QuickBooks Online company. Your data is deleted on the schedule described in our Privacy Policy.
5. Chargebacks
Please contact us before initiating a chargeback with your card issuer or bank. We are almost always able to resolve the issue faster and more completely by email. If a chargeback is filed, we may suspend the account pending resolution.
6. Questions
Email mwiseman@advisacor.com. This Refund Policy is incorporated by reference into our Terms of Service.